Our partners "The First Call" provide our 24/7 emergency support service.

VERY IMPORTANT

If you have the correct medical supplies and the correct organisation you may be able to
cover 20+% of medical cases. …….. ADD The First call and your supplies will allow you to be able to cover 85+% of cases (in many cases more than if you had a non‐specialist
doctor on board.

The First Call – 24/7 Medical Advisory Service

Pay as You Use Service with a fee per incident (start to finish independent of number of calls)

Or

Unlimited Call Service Annual Fee

• The First Call provides a “Direct to Doctor” with immediate access to advice from senior
  doctors in the speciality of Emergency Medical Care in the marine environment 24 hours
  a day 365 days a year. With additional access and advice available from senior clinicians
  in all specialist fields.
• Unlimited support during and after emergencies or other medical situations.
• Reporting and liaison with an individual’s personal physician.
• Specialist advice for anyone on board who may have specific medical needs.
• Provision, through our networks (Axa Assistance), of advice on nearest suitable medical
  facilities, anywhere in the world with second opinion and monitoring of consultations and
  treatment plans.
• The First Call is the world’s #1 medical assistance provider with over 3,500 employees and
  35 dedicated front line operational centres, directing an integrated network in every
  country of the world.
• A wide variety of assistance and solutions are delivered to people requiring help in often
  exacting and demanding circumstances and environments.
• The most competitive rates anywhere, negotiated exclusively through Ocean Medical
  International with first class services.
• The First Call also works directly with the STS Lite Telemedicine device.
  

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